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Answered By: Douglas Stehle Last Updated: Jan 08, 2020 Views: 20
Tower Room Noise Details:
Hi, I have noticed this a few times now. The groups of people who have been booking the Tower Room have not been respectful of people outside trying to study. There has been a few people who came out of the Tower Room to talk on the phone quite loudly. Groups of those people would come outside of the Tower Room to have their own discussion. The first time this happened, I was the only one near that area. I believe it is because there was just one student, they didn't care and continued to make noises inside and outside of the Tower Room. Today, Feb 14th, a group is in the room now. I can hear the speaker clearly even though I am at the standing desk. Several people have already gone in and out of the room and just talking with each other despite the fact that there are at least 4 students here trying to study. They did not close the door, so the entire time they have been here so far, I can hear them non-stop. I know that there is a sign that tells people to be mindful of the fact that there is a library outside of the Tower Room. Either the sign needs to more pronounced or the people saw it and decided to ignore it. Please help address this on-going issue.
Thank you for the report and comment.
We will go look and ask the group to shut the door. The library in its event management of rooms like Tower does try and encourage groups to keep the door shut during meetings.
We spoke to the group in the Tower Room and the coordinator was honestly very sympathetic to the concern. They were very willing to shut the door, and did so. She thanked us for letting them know.
Please know you can always call the 1st floor service desk at 303-724-2152 to report concerns: the sooner the better! We are always glad to pass along concerns about noises to groups and individuals, and most people when made aware will react positively.
Also, In the future I encourage you not to be too shy to try and speak to groups who are being too loud. Part of our approach to help mitigate noise in the library is to encourage the academic community to speak to one another and share their concerns and help set the noise levels collectively – be transparent and politely let the group know your concern that their cell phones and meeting is loud for other library users and yourself. If it is uncomfortable to do this, you can always report to the service desk. It takes a village to have a quiet work environment in your library.
We also provide ear plugs at our service desk and some users benefit from those. Thank you again.
--Douglas Stehle, Dept. Head Access Services.